POSTAGE IN AUSTRALIA
Lonvitalite uses Australia Post Express eParcel service which offers next day guaranteed delivery if your order is place by 2pm AEST and your suburb is covered by this network. To check click here https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/. This service can also delayed with national public holidays.
All orders include tracking which will be sent by email upon dispatch of your order so you can conveniently check the delivery status of your order.
If no-one is home at the time of delivery your parcel will be taken to your nearest Australia Post office for collection unless you request authority to leave at checkout. Please note if give authority to leave instructions Lonvitalite is not liable for any loss or damage to the parcel.
USA and Canadian orders are shipped directly from the USA using USPS, UPS and Canada Post.
For all other countries Lonvitalite charge a flat rate of AUD AU $9.95 through Australia Post.
Timelines depend on recipients country but usually between 4-30 working days.
Please contact firstname.lastname@example.org for further information.
IMPORTANT NOTICE – Customs Fees
Some countries may charge customs fees or import duties on merchandise ordered from overseas. Please be aware that these charges are the customer’s responsibility and are beyond our control.
We advise that you contact the relevant government body in your country (e.g. Customs & Excise) for information on what these charges might be.
By law, we have to declare the status (i.e. “merchandise” or “gift”) and the value of each parcel accurately.
Please note all postage for Wholesale Accounts will be quoted at the Checkout and are subject to total cart weight and shipping location. No Free Shipping applies for Wholesale Account purchases.