POSTAGE IN AUSTRALIA 

Lonvitalite uses couriers to deliver all packages. All orders include tracking which will be sent by email upon dispatch of your order so you can conveniently check the delivery status of your order.

Standard flat rate: $12.95 AUD in NSW, VIC, ACT & QLD, and $18.95 in WA, SA, NT and TAS
Orders over $69.00 AUD receive FREE STANDARD SHIPPING

For deliveries within Australia, please allow 3 – 5 working days for your order to arrive.

Network Delays: 1-2 business days delays for standard interstate deliveries and up to 10 business days delays for WA deliveries. 

Please note if you give authority to leave instructions Lonvitalite is not liable for any loss or damage to the parcel.

INTERNATIONAL POSTAGE 

As all international shipping is based on weight and the type of shipping service chosen, the best way to estimate shipping cost is to add items to your cart. Once this is done, all the different options and shipping prices will be shown for your specific location before finalising a sale.

Timelines depend on recipients country but usually between 4-30 working days.

In your confirmation email you’ll find an international tracking number. This can be used with local postal services in your country i.e. USPS, Royal Mail etc, plus DHL if the express courier option was chosen.

Please contact enquiries@lonvitalite.com.au for further information.

CUSTOMS AND IMPORT DUTIES
All customs, taxes, import duties, brokerage fees, or any additional charges depending on the country of destination is the recipient’s responsibility. We do not charge these fees nor is it included in our product costs, and goes to your government.

Customs and import duties vary for each country, so we are not able to provide any estimated cost.

We recommend for you to contact your customs office to know more information before placing an order.

Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.

*Please note current times are based on information provided by shipping companies on their logistics, however you may still receive your package within the normal timeframes.

Due to flooding across parts of Australia, orders may be delayed in affected and nearby areas.